Why do I not have a rank anymore?

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aestheticss

First Step
Hello. I am writing here to ask why I don't have a rank anymore. I have played your factions server frequently and even have a great faction with a friend but recently, I haven't had time to get on due to school and other reasons. The last time I was on was a week and a half ago and I just got on a few minutes ago and discovered that my rank was gone! I unfortunately do not remember the rank I had because it was purchased a while ago. Hopefully you can do some digging into my player background and check. Anyway, I would really appreciate if you can tell me why I do not have my rank anymore and if there is a way I can get it back because I spent money on it.
 

Jedz

Creeper Hugger
A few months ago we had an unfortunate drive issue and all ranks were lost. Please email your username and rank/s that were lost to [email protected] :)
 
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