ranks help

so i haven't played the server in a long time due to my pc not working but i logged on to kitpvp and before my pc broke i had bought a rank ( Knight ) i logged on and i was missing this rank I don't know if its because i had a different username or because i haven't played in a long time but is...

I just bought the Pro Rank on Parkour today because I wanted to unlock all Levels, but when I wanted to Claim the next reward for unlocking a new warp, I got nothing, so if the Server resets again anytime I wont be able to Claim my xp for the warps back again, I didn't knew that before I bought...

Hello. I am writing here to ask why I don't have a rank anymore. I have played your factions server frequently and even have a great faction with a friend but recently, I haven't had time to get on due to school and other reasons. The last time I was on was a week and a half ago and I just got...