I'm here today to bring you very unfortunate news about the recent hard drive failures.
Despite our attempts to recover all of the data from our databases, some of the data was corrupted to an extent that made it unrecoverable and we were not able to restore those databases. When our system dev tried recovering the databases from our backups we stumbled upon another huge issue- the way we back up the SQL data is deprecated and was ment for an older setup of our machines, this was not changed when we updated the software setup on all of our backend machines. This led to the SQL data from the backups being unusable.
How could this happen?
Hard drive failures are very rare but unfortunately do happen, our main database server had a hard drive failure causing all data on the server to be lost.
We have recently made a lot of changes to the hardware and software setup on our backend servers to provide you with the best possible experience on our servers while ensuring as little downtime as possible. Unfortunately though, because we tried to maintain as little downtime as possible we have to do these kind of migrations very slowly over a couple of weeks so that you do not notice it happening and you can still enjoy playing on our servers. Because we were in the middle of the migration some of our systems (backup scripts) were running in a way that only worked to back up the SQL on our older backend servers.
What about ZombieV?
ZombieV will be online again in the first week of January.
What data is lost?
The following data is completely gone and we can not do anything to recover it
- kitpvp_enderchest (Enderchest contents on KitPVP)
- levels (All global levels)
- permissions (All saved permissions & ranks)
- points (Skill Points)
- prison_enderchests (Enderchest contents on Prison)
- prison_mcmmo (mcMMO levels on Prison)
- skyblock_enderchests (Enderchest contents on Skyblock)
- skyblock_mcmmo (mcMMO levels on Skyblock)
We have taken immediate measures to prevent this from happening in the future.
All players will have lost their rank, but it can be reclaimed for free through our store here: https://store.snapcraft.net/category/1081949
The server will be online again shortly after this has been posted.