rank is bye bye

[7even11enven-NUB]

Hi ive logged onto snapcraft survival to see that my ultra rank is gone. Is there a way i can get it back or do i have to buy it again? (It did say lifetime im pretty sure)

thanks
-c4rd (cur3)

 

[Jedz]

Due to a drive issue all ranks were lost, to reclaim your rank please click this link and click the green button that says “Rank Reclaim” https://store.snapcraft.net/category/1081949

 

[7even11enven-NUB]

Due to a drive issue all ranks were lost, to reclaim your rank please click this link and click the green button that says “Rank Reclaim” https://store.snapcraft.net/category/1081949

it says i have no packages to display even tho i had ultra rank

 

[Guarde]

it says i have no packages to display even tho i had ultra rank

Make a support ticket about it then.

 

[EpicAgentJ]

You can go to the store to reclaim your rank: https://store.snapcraft.net/