server kicked me while in Gset :(

[Cramen Noodle]

i made an appealand im hoping staff sees is soon but i was playing with a Gset i bought last night and the server kicked everybody in KitPvp and when i came back it said i combat logged and all my God armour + god sword i bought for the 70% off sale was gone and i wasted money so i need it back (the thing that clears items on the floor took my items)

 

[EpicAgentJ]

If you think this happened, try opening a support ticket here: https://snapcraft.net/support-tickets/

 

[Themisto]

^

 

[Cramen Noodle]

If you think this happened, try opening a support ticket here: https://snapcraft.net/support-tickets/

i did make a ticket and nobody has replied

 

[Gnice]

i did make a ticket and nobody has replied

Don't expect a response right away! Give it some time. If it has been a long while, contact, well, I can't put "links" so I will try to bypass
support @ snapcraft . net

 

[EpicAgentJ]

i did make a ticket and nobody has replied

It will take sometime. Listen to Gnice.

 

[Themisto]

When writing a support ticket, it takes about 1-3 days for somebody to reply. You just need to be patient. Staff aren't checking support tickets every minute.

 

[TheNextHerobrine]

i made an appealand im hoping staff sees is soon but i was playing with a Gset i bought last night and the server kicked everybody in KitPvp and when i came back it said i combat logged and all my God armour + god sword i bought for the 70% off sale was gone and i wasted money so i need it back (the thing that clears items on the floor took my items)

Dang... that stinks. I hope staff can help!