I lost my Survival rank

[Thomasdaboss]

Hello SnapCraft Staff
I am writing to you because I have lost my God rank on Survival and I do not know why
Is there any chance I could reclaim my rank for survival?
If so I would be very pleased if I have it again.

Thank you

ThomasHqck

 

[Thomasdaboss]

Ign: Is ThomasHqck

 

[Jedz]

please reclaim your rank here: https://store.snapcraft.net/category/1081949 if you are unable to do so, then email [email protected]