I lost my rank?

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Pqndino

First Step
Hi just logged on after a couple months and I noticed that I no longer have the Paladin rank on Kitpvp. I can try and find some purchase evidence if needed but I feel like a massive piece of evidence is that I still have my nick called ~Panda in yellow
 
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Pqndino

Pqndino

First Step
I have the evidence of myself buying a rank for myself and my friend I would prefer to DM them to a snapcraft staff member instead of posting them on this thread.
 
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