Hello Snapcraft team, The reset has a lot of people playing again. There has been a lot of good additions and features. Envoys in particular are a good idea, but a large quantity of players in the KitPvP community are dissatisfied with the items that you are able to obtain from opening them. As far as I know, the rarest envoy is the rare envoy, and therefore has the best loot. Personally I've opened quite a few, but the only thing I've been able to obtain from them are highly damaged regular diamond gear. Inversely, you can obtain regular diamond gear that is fully repaired from killing people if you have spent some XP on a perk. My suggestion would be to add better items to the itempool that the envoys use. This could include gaps, pots, keys or money. Thanks, The KitPvP Community.