Ban Apeal - I got banned for no reason and still didn't get my rank ? HELP PLEASE

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Daycom

First Step
Please help my IGN is "daycom", I have been banned for "Chargeback Auto-Ban" by console? I am very confused because I did not do anything wrong nore broke any rules. I dont even know what "Chargeback" means?? Please someone help me. And also I bought a rank yesterday and I still haven't received by now and when I logged on this morning I got banned... PLEASE someone help. I have proof of my rank purchase please someone help ASAP.
 

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EpicAgentJ

Void Walker
Email [email protected].

You can open a ticket to appeal your ban in the support section.
 
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