I got muted extra for no reason

[twok]

I got muted for an extra 2 weeks after a follow-up mute for "Alt of muted player", I was playing on the account I was originally muted on, I wasn't alting whatsoever,

Exhibit A:
https://cdn.discordapp.com/attachme...83486720/3af1b737770eef6a20bb642832f07dc7.png

Please reduce my sentence to the 24 hours that I was originally given

 

[Jedz]

Please open a support ticket under "Appeals" here: https://snapcraft.net/support-tickets/open