Im perm muted where do i appeal?

[Minecrap135]

I have been muted for advertisement for 2 weeks but then they changed it and now its perm... I think it should have stayed at 2 weeks. and my advertisement was only a joke. I wasn't being serious at all.....Please reply

 

[~Crafter~]

To appeal go to www.snapcraft.net/support-tickets/open/ and change the department to appeals.

Good luck