So am I permanently muted due to my perm ban. I haven't touched Minecraft in like 2 years so I have no idea what is going on. Server in game looks pretty tho.
You have to create an appeal for the chance of getting unmuted. You do this by creating a support ticket (https://snapcraft.net/support-tickets/open), change the department to "Appeals" and fill out the information and an Admin+ will look at it when they got time!
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