Was told I was able to get my becto rank onto here?

[OtterMan]

In the becto discord I was told I was able to get my rank onto Snapcraft where do I do that?
Minecraft username is Otter_Man_ if that helps

 

[Warrior356]

Hey,

To get your Gems from the Becto rank you would need to open a ticket here https://snapcraft.net/support-tickets/open in the department webshop or website issues, please try to include as much details as possible such as e-mail used to purchase the rank and the receipt.

Thanks