Banned for hacked client???

[ImCentreLink]

when i was randomly playing on normal one of the staff came into the game and banned me for a unknow reason and when i try to log back in it tells me im banned? can someone please help me because i really enjoy this server or give clear evidence that i was hacking

 

[~Crafter~]

If you don't think your ban is fair send a support ticket to the "Appeals" department.
www.snapcraft.net/support-tickets/open/