Can't connect to server

[Jota_Jota]

This month I was unable to connect to Snapcraft server, and I have access to other servers.
I already reinstalled the MC Launcher and cleaned data from registers. Nothing changed!

 

[redstonedudeHD]

hi there, i can see your using 1.13, try 1.12, does this happen on other servers too?

 

[Jota_Jota]

It's something to do with networking, because I live in Brazil.
I can't ping the server mc_snapcraft_net (snapcraft_net_proxypipedns_com).

 

[Jota_Jota]

I play in other servers and I can ping them, like the following one.

In addition, snapcraft_net has an IPv6 (2606:4700:30::6818:6eac). I don't know if it causes something on the server with IPv4.

 

[Jota_Jota]

hi there, i can see your using 1.13, try 1.12, does this happen on other servers too?

It happens in all versions, but only for SC. And no, other servers are working like a charm.

 

[Asheey]

The server is running fine for most people, if it still causes you issues please open a support ticket regarding the issue. https://snapcraft.net/support-tickets/open