False Mute

[TeamEllenburg]

The player NinjaDinoGirl was muted for advertising, when really she didn't. Give her another chance. My friends kept saying she was false muted. Same for me. And I would like to see proof of her advertising if that's alright. -Nikki

 

[Guarde]

If you feel like you have been falsely banned/muted, or you want to appeal, open a support ticket here: http://www.snapcraft.net/support-tickets/open.
Please make sure you change the department to "Appeals".