This is turning more and more into an argument. Settle down, guys.
For the people saying that you only see Staff in Creative: Yes, we've been on Creative a lot in the past few days. That's simply because we had a reset a few days ago (and Parkour was just re-released as well, so we have a lot on our plates until players calm down on those a bit). We get to start fresh just like the rest of the players do, but we're also helping to weed out new bugs or even doing important work in Creative as per the norm.
I'm not sure about the rest of you, but there definitely are Helpers out there who specifically play on KitPvP (even before they became Helpers). However, many of our Helpers are in school throughout the day, and after getting through school and homework they might not want to spend the last 4 or so hours they have playing Minecraft (I'm a Moderator and still in school, and I can tell you that I definitely don't want to do that every day even if I do pop on when I can). There's also an ebb and flow to many of the Snapcraft servers, so one hour you might have 70 people in Kit and the next you might have none at all. I personally hate KitPvP because of the gamer in me, but I like the fact that some Helpers are willing to go there.
I don't want to have to reiterate this, but I've said it before: Players help us a lot. If you think that there are way too many hackers on a server, record them and make a Report. Reports are extremely helpful and they're sure to be seen by many of us. You're correct in accusing Helpers of not being able to record because of excuses like lag and such, because that's exactly what happens. If someone is hacking, a Helper posts a video of it, and we can't make heads or tails of it because they have 5 fps, then it isn't a solid Report for us to ban someone on. My laptop is one of the worst nowadays, so the best I can do is help others on the Forums or take immediate action when necessary.
Based on the amount of Reports we've filled so far this year, there are a lot more hackers appearing and every little Report helps. Fighting about how many Helpers are where on what server? That won't help. There are way too many people figuring out that they can use hacked clients (especially as of this year) and sometimes being swarmed by "this person is hacking" is overwhelming. In Creative, I sometimes have 5+ people asking me for help doing one thing or another, and it gets
crazy. My mind can go buzzing all over the place and sometimes I just have to say no until I can get each one straightened out. Same sort of thing happens in KitPvP, but it's always about hackers (which are much harder to deal with).
Oh, and Helpers are going AFK, eh? We've been trying to get the New Blues in order about that, but sometimes they do need to slip away from their computers for a little while. Please excuse them if they do that, it happens to the best of us.